Skip to Main Content



IMPORTANT MESSAGE:
  • Effective September 7, 2018, the store will close at 8:00 PM every night and re-open at 4:00 AM the next day until further notice.

Welcome

Welcome to eCommDirect – a direct purchase program for Texas Department of Criminal Justice (TDCJ) offenders.

eCommDirect lets friends and family make deposits into the account of an offender incarcerated in a TDCJ facility and purchase commissary goods. This secure service offers online convenience and greater control of what happens with the funds you provide.

How to Use eCommDirect

  • Search for an offender using their Last Name and Offender ID.

Note: You are not setting up an account with Texas.gov to make future purchases or deposits.

Once the offender has been verified, you may:

  • Purchase specific commissary items for the offender from TDCJ’s online catalog (delivered to the offender within 5 business days after TDCJ receives the order). Please note that unit security or staffing issues can override this timeframe.
  • Make a deposit into their Trust Fund account (deposited into offender’s account within two business days after TDCJ receives the order)

You are not required to make a purchase and a deposit at the same time.

Hours: eCommDirect Store is closed weeknights from 8:30 PM CST to 4:00 AM CST.

Purchase and Deposit Eligibility: 

  • Friends and family may make commissary purchases for eligible offenders up to the maximum quarterly spend.
  • Offenders spends are based on the following months:
    • January – March up to $60;
    • April – June up to $60;
    • July – September up to $60 and,
    • October – December up to $85 (Holiday Spend).
  • Offenders may receive a maximum of one online purchase per day. IMPORTANT: If you fill your cart and then decide not to complete the transaction, select “Cancel” on the payment page so the offender is still eligible for purchases that day.
  • Offender Trust Fund deposits may be made at any time with a limit of $300 per deposit transaction.

Information You Need

  • Offender ID and Last Name
  • Credit card (Visa, MasterCard, or Discover)
  • The payment processing system used by this website will not accept payment from Government issued credit/debit cards such as Child Support, Plasma, or Social Security cards. Attempting to use these types of cards can result in a temporary hold being placed on your card. Please use another form of payment for this website.

Terms and Conditions

The products displayed on the website are items currently available for purchase in most TDCJ facilities.

*All sales are final.

No credit or refund shall be given for items purchased but not received by the intended recipient due to that person’s release, change in custody level or other sanction which would not allow receipt of goods. If specific products purchased cannot be delivered within 30 days, the dollar amount of the direct purchase will be deposited into the offender’s trust account. Online purchases are subject to substitutions if the item is unavailable at the time of distribution. All deposits made to an offender’s trust account are final and no refunds will be issued. Chargebacks to a credit card will affect offender’s eligibility. TDCJ reserves the right to capture and retain IP Address information for fraud detection.

  • DO NOT send funds or make purchases for offenders you do not know
  • Unfortunately, offenders often establish "pen pal" relationships in order to solicit money from unsuspecting individuals
  • DO NOT send funds or make purchases for an offender as a favor for offenders you do know
  • DO NOT send funds or make purchases for offenders to provide to another offender
  • Report EXTORTION to Unit Warden or the Office of Inspector General
  • Any offenders who are involved in EXTORTION, as well as any individuals who assisted in the EXTORTION, shall be PROSECUTED by the law
  • Offenders DO NOT earn interest on funds deposited into the Trust Fund account

Disclaimer: You must be 18 years old to use this application. All offenders banking information including transaction and balance information is restricted and confidential.

This online service is provided by Texas.gov, the official website of Texas. The price of this service includes funds that support the ongoing operations and enhancements of Texas.gov, which is provided by a third party in partnership with the State.