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IMPORTANT MESSAGES:
  • To purchase on eCommDirect or make a deposit for an offender, you must be on the offender’s Approved Visitor or Offender Telephone List. For more information on how to become an Approved Visitor or Approved Caller please review and follow the links below.
  • Offenders are responsible for adding loved ones to their Visitation List.
  • If you are unsure if you are on an approved list, you may contact the unit for verification. Visit https://tdcj.texas.gov/unit_directory for the Unit Directory.
  • Before you can receive calls from a TDCJ offender, you must first register your telephone number.
  • Note: You will need the offender's TDCJ ID Number to register to receive phone calls from him or her. If you do not know their number you can find it through the online offender search at https://offender.tdcj.texas.gov/OffenderSearch/start or by phone at (936) 295-6371 or (800) 535-0283. The phones are answered from 8 a.m. to 5 p.m. Monday - Friday.
  • Telephone: (866) 806-7804
IMPORTANT MESSAGES:
  • To purchase on eCommDirect or make a deposit for an offender, you must be on the offender’s Approved Visitor or Offender Telephone List. For more information on how to become an Approved Visitor or Approved Caller please review and follow the links below.
  • Offenders are responsible for adding loved ones to their Visitation List.
  • If you are unsure if you are on an approved list, you may contact the unit for verification. Visit https://tdcj.texas.gov/unit_directory for the Unit Directory.
  • Before you can receive calls from a TDCJ offender, you must first register your telephone number.
  • Note: You will need the offender's TDCJ ID Number to register to receive phone calls from him or her. If you do not know their number you can find it through the online offender search at https://offender.tdcj.texas.gov/OffenderSearch/start or by phone at (936) 295-6371 or (800) 535-0283. The phones are answered from 8 a.m. to 5 p.m. Monday - Friday.
  • Telephone: (866) 806-7804

Welcome

Welcome to eCommDirect – a direct purchase program for Texas Department of Criminal Justice (TDCJ) offenders.

eCommDirect lets friends and family make deposits into the account of an offender incarcerated in a TDCJ facility and purchase commissary goods. This secure service offers online convenience and greater control of what happens with the funds you provide.

How to Use eCommDirect

Note: In order to make successful transactions on eCommDirect, you must be on the offender’s

Approved Visitor or Offender Telephone List.

  • Search for an offender using their Last Name and Offender ID.

Note: You are not setting up an account with Texas.gov to make future purchases or deposits.

Once the offender has been verified, you may:

  • Purchase specific commissary items for the offender from TDCJ’s online catalog (delivered to the offender within 5 business days after TDCJ receives the order). Please note that unit security or staffing issues can override this timeframe.
  • Make a deposit into their Trust Fund account (deposited into offender’s account within two business days after TDCJ receives the order)

You are not required to make a purchase and a deposit at the same time.

Hours: eCommDirect Store is closed weeknights from 8:00 PM CST to 4:00 AM CST.

Purchase and Deposit Eligibility: 

  • Approved Sender First Name and Approved Sender Last Name (as stated on the Approved Visitor or Offender Telephone List), Offender ID and Offender Last Name
  • Offenders spends are based on the following months:
    • January – March up to $60;
    • April – June up to $60;
    • July – September up to $60 and,
    • October – December up to $85 (Holiday Spend).
  • Offenders may receive a maximum of one online purchase per day. IMPORTANT: If you fill your cart and then decide not to complete the transaction, select “Cancel” on the payment page so the offender is still eligible for purchases that day.
  • Offender Trust Fund deposits may be made at any time with a limit of $300 per deposit transaction.

Information You Need

  • Offender ID and Last Name
  • Credit card (Visa, MasterCard, or Discover)
  • The payment processing system used by this website will not accept payment from Government issued credit/debit cards such as Child Support, Plasma, or Social Security cards. Attempting to use these types of cards can result in a temporary hold being placed on your card. Please use another form of payment for this website.
  • Please note: Beginning March 13, 2020, eCommDirect Service fees will appear as a separate charge at the time of check-out and on your bank/credit card statement.

Terms and Conditions

The products displayed on the website are items currently available for purchase in most TDCJ facilities.

*All sales are final.

No credit or refund shall be given for items purchased but not received by the intended recipient due to that person’s release, change in custody level or other sanction which would not allow receipt of goods. If specific products purchased cannot be delivered within 30 days, the dollar amount of the direct purchase will be deposited into the offender’s trust account. Online purchases are subject to substitutions if the item is unavailable at the time of distribution. All deposits made to an offender’s trust account are final and no refunds will be issued. Chargebacks to a credit card will affect offender’s eligibility. TDCJ reserves the right to capture and retain IP Address information for fraud detection.

  • DO NOT send funds or make purchases for offenders you do not know
  • Unfortunately, offenders often establish "pen pal" relationships in order to solicit money from unsuspecting individuals
  • DO NOT send funds or make purchases for an offender as a favor for offenders you do know
  • DO NOT send funds or make purchases for offenders to provide to another offender
  • Report  EXTORTION  to Unit Warden or the Office of Inspector General
  • Any offenders who are involved in  EXTORTION , as well as any individuals who assisted in the  EXTORTION , shall be  PROSECUTED by the law
  • Offenders  DO NOT  earn interest on funds deposited into the Trust Fund account

Disclaimer: You must be 18 years old to use this application. All offenders banking information including transaction and balance information is restricted and confidential.

You are accessing a restricted information system. System usage may be monitored, recorded, and subject to audit and/or security testing. Unauthorized use and/or misuse is prohibited and subject to criminal prosecution. Users have no expectation of privacy except as otherwise provided by applicable privacy laws. Use of this system indicates consent to monitoring and recording.

AUTHORITY: CRIMINAL JUSTICE INFORMATION SERVICES (CJIS) SECURITY POLICY TEXAS ADMINISTRATIVE CODE CHAPTER 202 SUBCHAPTER B

This online service is provided by Texas.gov, the official website of Texas. The price of this service includes funds that support the ongoing operations and enhancements of Texas.gov, which is provided by a third party in partnership with the State.